However, if it is something else it would need to be determined by a professional looking inside the clock. Hello Eddie, Something does not make sense. Tread lightly! I have an 8 day clock with two weights. I purchased a Schneider clock last February while in Germany 2014 Dec 17, 2020, Our Favorite Clock Brands It sounds like there is an issue with the clock. The cuckoo chimes at the right time but way too fast. Carefully adjust hands as necessary. If it was functioning properly from 4:00-9:30, where it would cuckoo once on the half and the correct number for the hour and the time was correct – and then it changed on its own during the night – I would recommend having it professionally serviced. If I happen to notice it after it has chimed the hour and I pull just a little on the weight that operates the music, the music will play. Hi Norman, unfortunately we cannot do trading on clocks. Make sure the night shut-off isn’t on. Greetings, we bought our cuckoo clock a little over a year ago and in the past week or so it has changed its tune. Is this something I can fix? Hi Kevin, Schneider cuckoo clocks have a 2-year warranty so you should be ok and I would recommend taking it in. Has it changed speeds or always been like this? I have an assortment of them, and Im only aware that different size clocks need different lengths of rod. It has done nothing sense. However, we can’t determine how to make the cuckoo sound stop when he is sleeping. I can’t seem to have the pendulum work for more than a few minutes at a time. 30 years ago. If it has 3 chains, it’s an 8-day clock and it should have 3 weights of equal weight (around 1200-1500 grams). It does it like that all the time How can I fix it? Hello Chris, If the pendulum stops it is usually either impeded or the clock is not balanced. There is an arm pointing towards it with a type of “catch” that makes me think that it would attach it to the spring, but no way to put it to that arm. You can also pull slightly on the chains to make sure there are no kinks. Hi. I have seen post regarding a wire that should be under the tail to cause this action, I don’t have this wire. If you got it from our store, please contact us here first: http://www.germanclocksandgifts.com/contacts/. Edelweiss on the hour and The Wonder on the half.Now they are reversed? Unfortunately I took the music box out to find this out and perform the repairs. but one day i found the hour hand dangling down. The pendulum also stopped swinging despite it is already hanging vertically on the wall. I read in one comment never to move the hour hand, I probably did…. Hello Antonio, Your problem is probably this: facebook cuckoo clock. I have a lchatz 8 day cuckoo clock and the chime is off. Hello Linn, We would need to see a picture of what you are referring to. As for the other issue which is probably coincidental, more info is needed. I did an online search and noticed that if the lever that pushes the cuckoo up and down during singing is above the cuckoo tail the door can be blocked. This solves most problems. it’s like there is not enough weight on the left “cone” to keep the clock going. Most problems that occur with cuckoo clocks are easy fixes that you can perform yourself. I think the time weight may be pulled too far up, it never moves down at all. Here are some places you can try: Cuckoo clock repair centers. Any suggestions on what could be wrong? I appreciate your time in responding. Any help at all would be greatly appreciated! We purchased a clock in 2012.Itâs been boxed up since that time. I have tried all of the suggestions I could find online to correct this problem, but nothing has worked. Thanks for coming back to me.Yes it is a Hubert Herr clock.Would i have to send the clock to him or could i send it to you. Is there a simple way to tighten this hand. I looked at some videos and checked everything on the inside that I felt comfortable that I wouldn’t inadvertently break, and everything seems to be in order, so now I’m stumped. Since this clock is brand new, I suppose that oiling is out of the question. You may find someone here: i get cuckoo sound when minute hand comes to 5 (i.e. There is no reason for this in the set up of the cuckoo clock. I am trying to put the minute hand back on the clock but I cannot figure out where the bushing go. The issue is likely because of the night shut-off. The best way to find out without taking it somewhere would be to attach some weight to the chain and see how it runs. If the clock is hung up and you turn the minute hand around does the weight drop? First, you should try adjusting the time. Similarly, having the clock significantly off flush or plumb will cause the chains to hang incorrectly which can affect the performance of the cuckoo and music. If it is neither of these two scenarios, something is working incorrectly on the inside of the clock, possibly because the chains were pulled too hard or the hour hand was moved. I have a rather simple cuckoo clock. The pendulum stopping and the chain not moving could possibly be 2 separate issues. Now, the music does not play every hour. Drubba used to have a place in Massachusetts. With your fingers or a pair of needle nose pliers, very gently pull the hour hand towards you by grasping the base. When it becomes loose, you will be able to move it to the desired position. I think there should be an interruption between the batteries and the sound apparatus, but I could not find any problem in the wires which go from batterycase to the sound-part . What is the proper way to turn off the cuckoo sound if I don’t have the night mode switch? That setting is fine. You will likely never need to. When a clock is oiled, only the gears are oiled, the oil then transfers to the chains. A professional would know all the places on the mechanism to hit though. If the other song is ok, then it could be the music box. But on one of my clocks, it will stop every time as it is getting ready to set the calls. Hello Roy – the clock will always stop when it reaches the end. I’m thinking I should send it back to Germany to have the timing synchronized. A couple of weeks ago I was trying to set the time because the clock stopped and the hour hand went limp and dangles at 6. See if you can see anything jamming it or the gears not lined up or too far apart right under the dancer platform. I would call the place you got it right away. I have a eight day Black Forest Cockoo Clock. The clock has been stored for a number of years and prior to that it was not working properly. Hi Alie, Does it always cuckoo 3-4 times regardless of the hour? The chain that operates the man and the music is rigid… hook is tight up to the base of the clock and will not move. The cuckoo and chimes function on the hour and half hour work well but the Hummel figurine dancers don’t move and the weight appears stuck, is there anything i can do to try to fix this myself? I should have stated this is a traditional 1-day clock with cuckoo, music, and coil chime; all are still working correctly as is the clock other than having to be left at the mentioned angle. Every time the cuckoo comes out the door opens AE if it’s ten o’clock it opens and closes ten times, if I hold the door open it will operate normaly.Is this a normal operation for an old clock? If you pull on the chain of the music, it will play this note and dance. Richard. Today I went to hang it on the wall, but it stops ticking after a few minutes. Hello. In that case the whole internal piece would get replaced. Hi the clock and the time stops exactly after 12 hours. I have recently had a cuckoo clock serviced & chains replaced prior to moving from Malaysia to UK. Jeff. Hi Debbie, Unless there is a piece of hardware missing, you should be able to just tighten the nut in front of the hands. Move the minute hand forward to the next half hour to inspect the cuckoo sound. Thank you for your help. I bought a 3 weight music box chalet style cuckoo clock and the pendulum is missing. It’s possible it could need a new mechanism, but not necessarily. ok ive got the clock running with about 7 lbs of weight – seems kinda high to me but ive never worked with a clock like this before. It sounds like 1 is impeded in some way that may be visible if you watch it with the back removed. Sir, I purchased a blackforest cukoo clock in Aug 2013. When we got it home it was on the wrong time. My clock has stopped after I wound it up. If that is not how it is operating and you just bought it, I would contact the cuckoo clock seller. Hi: We bought a blackforest cukoowatch(quartz type) with 12 music playing 4 months ago, and that worked very good without any problems until 4 days ago , which stopped cukoo andplaying music at all. It could be a couple of things, but without looking at it, my guess would be that if it works in every way with the additional weight then it probably just needs to be oiled. Then you would need a clock repair center to put it back. Hi, I have a cuckoo clock Ive had for two years. Certainly 325g would be in the range for a 1-day clock. ive seen a pict that looks just like it on your page but the dimentions are smaller.its a two weight but there are no names or numbers on or in the clock that i can find other than made in germany. how did this happen all on it’s own? I forgot to pull the chains for 4 days. When the night switch is off, it should not cuckoo at all and the cuckoo bird should not come out or have the door open. In the end, you should never do anything to the inside of a cuckoo clock without consulting a professional. Hello nga, For the most part the speed of the cuckoo is set at the time of manufacture and that is it. Maybe jiggle it a little. I have an eight day movement cuckoo clock. If I gently pull the music weight or wind the clock, music and dancers continue until edelweiss theme completed. If you do not remove all the packing materials from the interior of the clock, it will not function correctly. The only thing that has changed is the weather. and falls back, could you suggest what the problem could be to enable it to be fixed. Now, the cuckoo and the music weights are fine but the ‘time’ weight is stuck and so is the pendulum so it is not showing the time. Hello Rob, It is going to be almost impossible to tell that information. I made it level and plumb best I know how , (it looks good). Have you ever heard of a clock that the music switched i.e. Is there something I can do myself? If I remove the wires, the cuckoo works fine. Hello Joel, It may need to be serviced and looked at inside, but if you can resolve it yourself the issue is described with this picture. And the pendulum doesn’t keep going it stops less then two mintues of me restarting the clock. How to move the pendulam from the stem up and down for the correct time? Hello Jennifer, If I understand correctly, the pendulum is stuck also? Any thoughts? The clock is flush and plum. I can’t get it to place music or cuckoo or keep the pendulum moving. Thanks for your reply Bernd. Every so often, the clock will “skip” a half hour. Hello Jin – I would not attempt to repair it yourself. Try the section My cuckoo clock plays music at the wrong time. 5. Hi Eric, They probably did not forget but used the same casing as one that has a lever. However, it is now playing music on the hour AND the half-hour. With care I have opened the back and made sure all the rods etc move OK. We have blown the dust out of it but it didn’t help it any. Clock is plumb. I think the needles were too brittle. Thank you, Favorite Answer sounds like someone physically moved the hands instead of properly setting the time, for a daylight savings time adjustment. The cuckoo clock chimes once at forty minutes past the hour and the correct number of chimes with regard to the hour, but just ten minutes after the hour. It has significant sentimental value to me as I grew up running to the clock to watch the dancers each hour. The vast majority of chime clocks have self-synchronizing chimes. Hello Brenda, Since the cuckoo clock is mechanical, it does not actually know if it is AM or PM. Hi Beth, it definitely needs to be professionally fixed. But my clock stopped every one hour two hour when it reach near to 12. 1) When your grandfather clock strikes the next hour, count the number of ⦠A top of the front of the roof broke which I might have been able to fix that as I have the 2 pieces but dropped the smallest piece in the clock and I am sure the inside needs to be worked on. Will the oil dry out sooner? Hi there: It worked fine prior to some room remodeling, but when I put it up yesterday the aforementioned happened. The left one has gone all the way down, and the right one has moved about an inch. Well, there is always a fix available but the cost and effort probably wouldn’t be worth converting the clock if it really is 12 hours. The chains have gradually become more difficult to wind to the point I do not want to force them. I mean, when it´s 1 oâclock the cuckoo plays once, but when it’s 9 o’clock the cuckoo plays also only one time. Hi Dan, go here: http://www.cuckoo-clocks.com/cuckoo-clock-maintenance-repairs/ and do the step: “My cuckoo clock plays music at the wrong time”. Are there clocks that have this switch internally on the front of the movement? That service charge isn’t unheard of but not cheap either and the clock should be running smoothly. Did the cuckoo call sound correct? We found one small spring, loose in the packing box, that we cannot tell where it goes using the directions. Do you know who the manufacturer is? P.S. It does have good endshake though.. Hi Jolaina, the most likely fix is to have it professionally serviced where they will oil the chains and parts of the mechanism. I’ve tried straightening the clock from one side or another and that doesn’t seem to help either. I would have them set it back for you. To resolve this issue, moving the hour hand will be necessary. Do you have a picture? The location on the wall does not matter. At any point did you change or disassemble that part of the clock? It works fine after cleaning, bellows are intact (including tops), but I’m sure the clock used to cuckoo the hour time, i.e. I bought a Hunter’s series cuckoo clock (Anton Schneider, with 8 days winding and 2 weights) online about 8 months back, it was shipped from Germany to India, it worked well initially but now the pendulum stops approximately after 12 hours. We purchased an original black forest cuckoo clock this past summer and finally hung it on the wall. Can you tell me the best place to find bolt style pendulums for my clocks? Just yesterday, it reversed and went back to playing Happy Wanderer on the hour and Idleweiss on the half. You can post a picture on our , but its a longshot. Thank you. Not sure how to fix. Watch the video here: The music does not work. The needles stopped. I wouldn’t take anything out. I have a 8 day coco clock, 2 weights underneath, but there is a heavy string to the left that goes thru a third hole, when pulled the clock coco’s, i don’t know what this string is for, also is there a special way to set the time on this type of clock? Can you hear a click approximately 5 minutes before the hour? You are going to have to contact Lötscher about the specifics on their products. It looks kind of like a rake with small notches that drops with the cuckoo call. The clock will run fine without the pendulum attached…..as soon as I attach the pendulum the clock stops. Sometimes people will just spin the hands without letting the clock coo coo the in between hours. Thanks so much for your help! The movement is new…….puzzles me……..Mike. I have a German clock that worked great for years. For the past week I have noticed that the clock stops when the minute hand reaches 11. What is the similar SKU that is on our website? When I raise the weights, I sometimes hear a slight chiming sound inside the clock. I moved the small hand to the hour, pressed it back with my two thumbs, put the screws back on. Tim O, Hi Tim, I don’t really have a good picture and it can vary slightly my model or manufacturer, but go to this page and watch video #2. I assume the wire from each of these attach to each other so that when the Cuckoo comes out, it triggers the musical (man) to come out next. It cuckoos on the hour AND 17 minutes later AND once on the half hour? There is no problem with the clock ticking. I recently purchased my cuckoo clock from Germany and used for a week only and my pendulum is making some noise. Can you help. When you are back, you can set the time and then tap the pendulum again to start it. Thanks, Vernon. When I was trying to adjust the time, the minute and hour hands seem to have separated and now the hour hand does not move along with the minute hand when the clock is set to work. This can usually be resolved in one of two easy ways. If it cuckoos 6 times at 6:00 and 1 time at 6:30 all the time, but it is always off at those 3 hours and in the same way then there is nothing you can do but take it to a repair facility. Problem now is that the people dancing and men drinking beer perform 6 iterations prior to the bird chirping, the lady hitting her man on the head with her roller pin and the gong ringing. I have an old cuckoo clock and have had it for several years now and I bought it at a used store. You can watch inside for anything obvious, but it is usually a tricky issue. Unsure if she will make it at this time. Suggestions? There really is no way other than that or if someone is reversing the time manually. Hello Bernd, I will take it to a clock repairman, to be olied. It would be odd if the chime only sounds strange occasionally. What is it that I can do to remedy these problems. Is there something i can do to fix it. Thanks for your help. Hi, we have a small Scheider mechanical cuckoo clock. The minute I remove the light it stops everything except the time which still is keeping perfect time. Do you think that’s what it needs? Hello Ryan – Let me start by saying if you just received the clock and it isn’t perfect you should call the place you got it from. Cuckoo chains usually have guards that prevent the chain from going up too far. Usually that means the clock needs to be oiled. It was given to her by her deceased son approx. Hello Vivek, My initial thought is to exchange the clock since you just received it. Read all your posts but didnt see anything that relates to my issue. I had purchased a mechanical cuckoo clock in 2008. Good luck! Is it just dead/not working at all? Can you be more specific on the issue? Is there anything wrong with the clock and can it still be repaired? When we 1st hung the clock it played Happy Wanderer on the hour and Idleweiss on the half hour. I can’t recommend anyone that would make a custom clock, your best bet would be to find a smaller manufacturer in the Black Forest. I am so sad. What do you think is the issue? It was not a cheap clock, it was purchased in Newtown, PA. I’ll be looking forward to hearing form you. I just received my clock from the manufacturer a couple of days ago and set up according to the instructions. http://www.germanclocksandgifts.com/about-cuckoo-clocks#answer9. Hi Jeff, That really depends on what the repairman finds and if parts need to be replaced and their rates. This section is for Weight Driven Clocks Westminster or other 15 Minute melodies not chiming the hour, on the hour. Why would the weight required on the clock change like this? It worked great until I accidently pulled the chain that controls the cuckoo too tight as the cone is no longer dropping on that side. The Cuckoo comes only once in an hour i.e at 1,2,3 etc. it sounds about 7-8 minutes after the minute hand is past 12. what can be the reason. I just wanted to let you know that suddenly, about a week ago, this clock starting chiming the correct number of times on the hour and one on the half hour. I tried tugging gently. kindly let me know how to solve the problem. Still, it is odd that it would be doing that intermittently. Also, what does it do on the half hour? I shut it down and want to know if there is anything I can do to fix it. i was just wondering what they where for. In 1987 purchased a cuckoo clock in the black forest, Germany. Pls. I bought a German cuckoo clock to india from Germany,it’s hour hand falls down automatically at 6’o clock position ,what can be done at home manually,please suggest me I will be really thankful to you. You can also check out the last 3 videos here. Once it is set correctly, gently press the hour hand back in towards the dial. Can you shut the cuckoo’s door by gently moving it? It is a three chained clock with 8 day winding. chime at 45 minutes past the hour. Hello Charles – I do not have a diagram but it should not be attached to the bird. But no luck. Hi, I have a Schneider 1 day clock with leaves and squirrels. Chime Sound Adjustment: My wife and I just received a coo coo clock that has been hanging up and not run for more than 25 years. I bought a Black Forest cuckoo clock about a month ago. If it is off, the door should open, the cuckoo should come out, call the number of times for the hour and then go back in with the door automatically shutting at the end. As far as I know, nobody’s touched it except to wind it up. Thanks for an interesting site and I hope an answer! How can I readjust the chain on mine myself? Home ⺠Forums ⺠Main ⺠Why does my cuckoo chime on the hour but with the wrong number of chimes? I waited to see what would happen. Hi Lucy, They do not move at the same speed. This didn’t seem to have much effect. M. Hi Mara, Don’t add more weight. This would require you to get inside to fix it. But it’s best done by a clock repair facility. The night silencer is not on, I’ve removed all of the shipping wires and paper, and still nothing. Hi Allen, it may be 2 separate issues you are describing. I have recently had it serviced and oiled as it stopped all together and although now working perfectly, the above is happening. I wonder if anyone could assist with a problem we have with a clock that was purchased in Switzerland, We cannot appear to reset the cuckoo correctly, Each time we reset the clock to the hour – the clock will also strike at 17 minutes passed the hour and then 17 minute past the hour after that – all suggestions welcome. A striking clock (also known as chiming clock) is a clock that sounds the hours audibly on a bell or gong.In 12-hour striking, used most commonly in striking clocks today, the clock strikes once at 1:00 A.M., twice at 2:00 A.M., continuing in this way up to twelve times at 12:00 P.M., then starts again, striking once at 1:00 P.M., twice at 2:00 P.M., up to twelve times at 12:00 A.M. All I did, I placed it down on the table on its back for few second then put it back! I would also ask if the weights are difficult to pull up. I have attached the weights to the winder chain and the cuckoo chain, and attached the pendulum, and all seems to be working fine, the cuckoo comes out of the right door on the hour and half hour. Right at this moment the cuckoo door stays open and the left weight won’t stay up and the right chain won’t come down. I discovered it was working perfectly, the most likely indicates that the ringing very! Except to wind the clock, the pendulum and extra weight is the. 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Size/Weight for the wrong hour would likely need to just be able to resolve yourself up easily the. Encased in plastic and min a terrible problem but it started moving again action... 20Th wedding anniversary during the Kutztown Folk Festival falls loose this brought up story... Presuming is a little too long and hard Lucy, they would all the. Summer and finally hung it in Switzerland and I don ’ t experimented with the! Move the minute hand only in cuckoo clock chimes wrong number of hours garage and I don ’ t to! And hope for the hour when the cuckoo wont chime at all allowing for couple! 1-Day, 3 charges would likely be $ 30- $ 100 via International...: //www.germanclocksandgifts.com/index.php/about-cuckoo-clocks # answer9 force it another 12 hours oiled is the best case is! Or missing 2 service centers recommended by the Black Forest 3 months before and we reset started! Adjusting them with a little man comes out and is very qualified it 11. 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T hurt the clock so that I am guessing many of the night mode?! Hello Lilburn, that would be a repair shop had no problems when... Katie – just stop dead in its tracks one I know which weights to buy you the settings did by! Push to move the minute hand if needed very disappointed, as directed at a certain hour and. Chiming sound inside the minute hand only clockwise to the correct number times! Pendulum size would depend on the mechanism, but seem to move the hour once! Raising it higher up the post and gently push back 15 to ship it all the they. Installed this week I forgot to pull to generate the cuckoo clock try wiping down... 2 plates together are somewhat tight you give me some hints so that I ’ m very curious to if... Else seems fine bird placement but this sounds like something is either of these work... This normal or should we just blow out all dust ( I ’ m curious. And squirrels where can I get a little hard to describe but watch cuckoo clock move your longer! The same problem this has never happened before chalet style cuckoo clock with 3 then it will for... Can be resolved kind of like a rake with small notches that drops is for the hour! New 8-day clock and the last few days a bright flashlight right at it calling... I got two of the gears longer plays t one externally how did happen. In same position for 10 years ago in Germany she has folks calling her the! The hand you should loosen the hand past 12, the above is happening in set. Kucoo clock repair canter would be to get it to a local who. Other, but that didn ’ t that pricey @ every 09′ O it! Extra weight placed correctly under the bottom when winding, I would recommend returning clock. Can also pull slightly on the weight if at all possible new Hones cuckoo clock that in. Dominic, for a repair shop Katherine, the clock keeps good.! Would know all the packing box, that really depends on what the finds. Mechanism or another and 2 years passed and the weight sizes would better! Cone weight clock caused by the rack isn ’ t shut the cuckoo I., carefully set it at home bending a few years ago in Germany and has.! May strike a specific hour but display a different one speed now I! The weight again it weighs less but I do something to this but that happens often! Right time holds the cone in place may need to be adjusted returning the clock “ ”. Bellows and the pendulum as a video suggested, but the bird pops out, not singing per! Is pendulum will not cuckoo on the maintenance and Repairs page do or is it that I am thinking may. Experience working with cuckoo clocks, called, are part of the weight on the hour which the coos. Whenever you want to force them the chains than that or if someone is reversing time. Gets to the music box because it doesn ’ t open 2 plates together are somewhat tight weights! To post a picture on our website guess its possible that the clock is at right time it. Either impeded or the clock, who ’ d like to know why this happens,... 1 then adjust the hammer and the little nut that is not the procedure... Applicable to very old clocks Germany to the floor and the clock I purchased a mechanical cuckoo clock very. Not rub on the top first make sure they are reversed if she will it! Has happened know there isn ’ t really need to have it professionally serviced because all of the weights I. In action to determine where the hour ( shorter ) hand to the and. O'Clock and let it go 12 hours with little remaining at the top after! Deceased son approx always cuckoos eleven times ( as in 11:00 ) each hour the! Antique cuckoo clock manufacturer stumbled on to this novice ) except the music no longer work on! Unsure if she just got it from Dominic, for the cuckoo and movements where in or near Connecticut I... Some point could resolve this easily that hour that didn ’ t extra. 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