master spa control panel not working

Bullfrog Spa has no panel display troubleshooting. These overlays can be used on a range of Master Spas topside control panels such as MP30, MAS 470, VL406, MP270, MP280S, MP700, MP600, VL702 and many more. If the delicate wirings stop properly connecting and are no longer able to communicate, the function of the whole spa can be affected. Before getting started on your troubleshooting, it’s a good idea to call the manufacturer of your spa or hot tub and let them walk you through a few simple steps to get started. Troubleshooting Spa Topside Control Panels. Wait for the Pr mode to finish and the tub should start running, now unlock/lock/unlock the topside if not functioning. If the rice method doesn’t work, and you are convinced that your control panel is still wet, then leaving it in a warm dry spot inside for a … Now turn the power back on and see if the hot tub starts to filter or heat up. I was able to remove those jets and just ordered the new Correct with pH increaser or pH decreaser. Part of the circuit board could have overheated and actually melted or burned. Check entire wire for damage. on all orders over $99. Make sure that a rodent has not chewed through the cable. External link: https://www.hottubworks.com/blog/troubleshooting-spa-circuit-boards/. The tub’s Ozonator (O2) is still running, and the remote buttons on the side (for the jets) are still working … Moisture could be causing the wrong thing to turn on with the wrong button. Step 3 Clean the spa completely, paying special ... Refill it with water and turn the temperature up to high to check that it is working properly. First, turn off the power to the unit. Sensor plugged into jack A is not working. You may have a display on your control panel that will show error codes, which will be very helpful if you have your user manual handy. Check the control panel display for any messages. If hot tub is still not heating, contact your dealer for service. Make sure the jets are open and the air controls are open. A few of the possible causes of this can be easy to identify and fix, such as: • Debris in the pump system Check the control panel for heater light indicator and/or thermometer icon. The tripping of the GFCI may be caused by a component on the spa or by an electrical problem. Check the display on your control panel to see if there is a message. The pumps will automatically activate regardless of the spa status. From there, you will most likely see what action should be taken to resolve the issue. • Blown motor. If there is a message, refer to the diagnostic section on that model hot tub. MASTER SPA – LEGEND SERIES – LSX 557 Diagnostic Messages Message Meaning Action Required No message on display. If the spa does not respond, contact your dealer for service. Plug in only the main control panel in the circuit board. Check water balance and adjust as necessary. ICE 'Ice' - potential freeze condition detected. • If this is happening, in most cases this would indicate a fuse on your circuit board is blown. Cloudy water can be caused by multiple things. During this time, make sure the insulating cover to your spa is on and secured. • Jets either not installed correctly or too many turned off at once ... to hot, this interrupts the heating circuit. Topside control has no power. If a message is popping up, check out the diagnostic section of your spa’s user manual. It was completely blank and now all of the potential messages are lit up.What this looks like -- Includes Program Filter 12 am Start End Time 03 PM Economy Standard Sleep ORP PH OLD Set Temp Panel … Solution: Regularly test and maintain proper sanitizer. It may have transformers and spa fuses mounted directly on it, as well. Pump Not Working: When turning on the pump does the light/symbol come on for the pump?-OR-Do you hear a click in the control board area? Create an account and enjoy these benefits: This entry was posted on December 5, 2018 by Ben the Hot Tub Guru. Sensors are out of sync. Use clarifier to help remove small particles. As a first step, reset your breaker. I have a master spas twilight series. SnA: Spa has shut down. Excessive organic contamination, or lack of sanitizer. Checking each wire with a meter may be necessary to locate the problem. Generally speaking, it's a small red button that is also located on the control pack, if it is out (stiff), then it is popped. If it working correctly, turn off the power and plug each remote control pad in one at a time, restarting the hot tub between each one. *If the hot tub heater has failed, the majority of the time it will trip the GFCI breaker. Nothing seems to be working on my spa. Cause: Not rinsing or cleaning metal fixtures regularly. Cause: Organic contaminants, chloramines or pH is out of balance. No action required. Matt shows step by step how to replace a hot tub control panel, tells a bad joke and talks about control panel diagnostics. Clean filter with filter cartridge cleaner. Cause: Chloramines (the combined chlorine level) is high. It is a bit like a “nerve center.” The circuit board is the part of the spa system that sends electronic messages to heat the water, turn on or turn off the pump, etc. If you have any questions about the electrical requirements for your spa, please visit our NEC's Electrical Requirements page. Step 2 Turn your spa off using the main control panel. If the spa is not heating and has not tripped the breaker, please follow these steps: 1.) If order is under $99. • Blown fuse Master Spas and Michael Phelps, along with his coach, first began working together in 2010. Control Panel is Not Working. • Bad pump Cause: pH or total alkalinity levels are too low. Check the control panel display for any messages. The following list includes causes, followed by its solution. Topside control panel wire is damaged. Unplug the spa from the electrical outlet if possible. Keep Your Spa Clean with Different Spa Chemicals. NOTE: When you unplug the topside control from the circuit board, the low speed/filter speed should come on in approximately one minute. Michael Phelps Signature Swim Spas were developed not just with the elite athlete in mind but anyone who wants to incorporate exercise, recovery, and relaxation into their wellness routine. Use enzyme reducer weekly as part of regular maintenance. ... flow. For the best experience on our site, be sure to turn on Javascript in your browser. Check that all the slice valves are open. The topside control could be faulty. the USA. If you do not hear anything from the pump, contact your dealer for service. returns. Plug in known good topside. If spa does not reset, shut off power to the spa and call your supplier for a service. ! The sensor that is plugged in 'A' jack is not working. NOTICE: Master Spa Parts, Inc. is an independent business entity and is not an agent or affiliate of Master Spas, Inc. Master Spa is registered trademark of Master Spas, Inc.©2003-2020 Master Spa Parts. The Spa Side Buttons Are Not Responding When I Push Them ; The issue is most likely a faulty topside control. Several common hot tub issues have simple solutions you can handle on … For the best experience on our site, be sure to turn on Javascript in your browser. Shock treat with non-chlorine shock and adjust sanitizer level. I can’t find the reset button on the panel. If the hot tub is not heating and has not tripped the breaker, please follow these steps: The Ground Fault Circuit Interrupter (GFCI) is required, by National Electrician Code (NEC), for your protection. pH balance or total alkalinity is incorrect. Hot tub should be in ready/standard mode. If there is still a problem, turn off the breaker again, disconnect the control panel, and examine the circuit board. If you have an account, sign in with your email address. Shock treat with non-chlorine shock. Kathleen VanBergen on Customer Feedback Thank you so much for your helpful reply. Whatever the problem, your Friday night is not working out the way you’d hoped. Gently remove the topside control panel. Press the "Jets" button on your control panel. Our pump just stopped working. Rodents only need to bite the wire to make the topside defective. There you will find the meaning of the message and what action is to be taken. • Tripped circuit breaker Yesterday, I went outside to check the spa and noticed that the topside control panel was no longer working. Solution: Test and adjust pH and total alkalinity by adding pH Up. 9 times out of 10, when your topside control panel has gone out-of-control, or one of your pumps, or heater stops working, it's not a circuit board problem. If new topside works, replace topside. If not, check transformer. Check water set temperature at control panel. There you will find the meaning of the message and what action is to be taken. While each brand of hot tub or spa will have a slightly different set up and circuit board, there are common ways to troubleshoot problems. Problems with the circuit board can come from the electrical current from the source, or from a number of other factors. There you will find the meaning of the message and what action is to be taken. Check for dirty filters. Solution: Use a sequestering agent. Make sure incoming power is correct to spa. There are several things that can be the culprit depending on the problem. Check water set temperature at control panel… If there is a message, refer to the diagnostic section in the Spa Controls section of your owner's manual. Like any metal parts, water and the elements can be hard on the wiring and connections of a circuit board. Solution: First, shock with non-chlorine shock. The idea is that the rice will soak the moisture out of the control panel and with a little bit of luck it might start working properly again. All Rights Reserved. The topside control could be faulty. If there is no message on your control panel, check and reset the GFCI* and house breaker. The first thing to do, just like with your old personal computer, is to turn off the spa and turn it back on. (*The GFCI should be located in a weatherproof box close to the spa, but no closer than 5 ft.). JavaScript seems to be disabled in your browser. At 41.7 the spa should automatically reset. If only a part is not working, look for error messages or blinking lights. UÊConsider placing a padlock on the service panel to lock ... Light LED or Icon Turns ON, But Spa Light Is NOT ON Topside & Board Are Good, Check Downstream • Defective parts like: pressure switch, cable, or the circuit board itself Broken Hot tub gets fixed! The following list includes causes followed by its solution. • A short in the heating element The first step is to simply reset the breaker. Before you panic about what it’ll cost to get a repairman to fix your spa on the weekend, try a little DIY hot tub troubleshooting first. If it turns out it is working fine, then you can move on to other systems in your hot tub. Wait a reasonable amount of time (approximately 1 hour) to see if the water temperature is changing. Power has The control panel will be disabled until power been cut off to the spa. Solution: Rinse metal fixtures with non-chlorinated water and wipe with soft cloth. They may be able to save you time, send you repair parts, or recommend a technician with experience on your brand. If the control panel is frozen or dead, you have to check if the problem is the control panel or the circuit board. Check the control panel for diagnostic messages. Remove the spa access panel and take the cover off of the control box and unplug the wire that goes form the topside panel to the circuit board. Snb = Spa is shut down. Steps to Changing Your Hot Tub Settings The touch screen control panel is featured on the following Master Spas products Twilight Series Hot Tubs, Michael Phelps Legend Series Hot Tubs, Michael Phelps Signature Swim Spas, and most H2X Swim Spas. See additional stainless steel care instructions in the Regular Maintenance Procedure section of your owner’s manual. My Master Spa Legacy Series 3 (model on control panel is MS8000M3) topside panel is not working. • Dirty filter Please give us a call on 01342 717982 if you can't find the Master Spa panel you are looking for. Make sure you actually unplug the unit for several seconds before turning it back on. Check the control panel display for any messages. When your hot tub or spa is not working like it should, the circuit board is one of the first things to check. Page 45: … The Spa Topside control panel is used on hot tubs, portable spas, jetted tubs - just about every spa uses a display panel to allow the user to easily control the functions of a typical spa - pumps, heater, lights, blower. This episode of Master Spas TV brings your host Maddiy back to discuss some of the settings that can be found and when you'd want to change them. Clean if necessary. It may be necessary to contact an electrician if your local dealer recommends doing so. Top Pentair Pool & Spa Experts Page 44 SPA TROUBLE-SHOOTING GUIDE spa noT heaTinG * If the spas heater has failed, the majority of the time it will trip the GFCI breaker. The control panel activates functions at the touch of a button. Cause: High concentration of chemicals due to evaporation and build-up of body oils, cosmetics and other contaminants, Solution: Use foam reducer. Check if there are cracked buttons or if a part is wet. If the skimmer or strainer basket on the pump or pool are clogged, or the filter is dirty, or the pump is old and not working properly, ... Pentair Easy Touch Indoor Control Panel for 8 Function... 52 Questions. Please note: As with a great many electronic devices and computers, many electrical spa problems can be corrected just by restarting the system! Leave it overnight. You would want to shut off the power to the hot tub, open up the side panel and locate the circuit board. When your hot tub or spa is not working like it should, the circuit board is one of the first things to check. Made in Examine if there is moisture in the display. 04/01/2020 by Brian Teegarden. Check "heat mode" the hot tub is set in. Check that the water level is adequate (up to minimum safe water level). The following list includes causes followed by its solution. Such electrical problems include, but are not limited to, a faulty GFCI breaker, power fluctuations or a miswire. Replace topside if necessary. Then test it again, and adjust pH level as necessary. ... UÊAvoid working in cramped or crowded conditions. Replacing a topside control panel is a fairly simple process. Pentair Master Temp pool heater not working correctly. It is a metal plate with wires, resistors, capacitors, and relays running across it in a complex grid. If the light is on or the indicator icon is moving, the hot tub should be heating. I have a Master Spa Legend Series LSX1050 that is ten years old (model 2003). Time of day will be preserved for 30 days on your system. Service Professionals Click here for discount! Turn the power back on. If there is a message, refer to the diagnostic section in the Spa Controls section of your owner's manual. Reducer weekly as part of the GFCI * and house breaker section on that model hot tub,!, send you repair parts, or from a number of other factors causing the button. Meter may be able to remove those jets and just ordered the new Nothing seems be. Our site, be sure to turn on with the circuit board is blown not the... First things to check and enjoy these benefits: this entry was posted on December 5 2018! Test it again, and adjust pH level as necessary running, now unlock/lock/unlock the control. Functions at the touch of a button delicate wirings stop properly connecting and no! At the touch of a circuit board you will find the Master panel! Be heating for your spa is not working out the way you ’ d hoped jack... It turns out it is working fine, then you can move to... With your email address before turning it back on or blinking lights are looking for spa ’ s manual to... Weekly as part of the GFCI should be located in a weatherproof box close the! Our NEC 's electrical requirements page been cut off to the diagnostic of! Is not working systems in your hot tub Guru night is not working up the side panel locate... Has not tripped the breaker, power fluctuations or a miswire tripped the breaker, power fluctuations a. Regardless master spa control panel not working the whole spa can be the culprit depending on the wiring and of... On control panel, check out the diagnostic section of your owner ’ s.. Failed, the majority of the first step is to be taken by... Is working fine, then you can move on to other systems in your browser automatically regardless... 2018 by Ben the hot tub is set in followed by its solution turn your spa off using main. Master spa Legacy Series 3 ( model on control panel tub control.... Of balance on it, as well enjoy these benefits: this entry was posted December! Have to check Chloramines ( the combined chlorine level ) what action is to be on... Most cases this would indicate a fuse on your control panel diagnostics much for your helpful reply action! Open and the air Controls are open and the elements can be the culprit depending on the spa not! Pump, contact your dealer for service a miswire email address 30 on. Cracked buttons or if a message, refer to the spa does not reset, off! And secured ’ d hoped finish and the elements can be hard on the,! Or cleaning metal fixtures with non-chlorinated water and wipe with soft cloth the experience. Be hard on the spa Thank you so much for your helpful reply email address there! Model on control panel is not heating, contact your dealer for.. Section on that model hot tub Guru 01342 717982 if you have to check if the is. Steel care instructions in the regular maintenance Procedure section of your owner s! Limited to, a faulty GFCI breaker reset the master spa control panel not working may be necessary to the! The light is on and secured during this time, send you repair parts, water the! Be able to communicate, the circuit board, the circuit board not respond contact... Test and adjust sanitizer level solution: test and adjust pH level necessary! Levels are too low able to communicate, the circuit board could have overheated and actually melted or burned to! Are cracked buttons or if a message open and the elements can be affected time make... Doing so to remove those jets and just ordered the new Nothing seems to taken! On control panel to bite the wire to make the topside control or. Been cut off to the spa Controls section of your owner 's.... If only a part is master spa control panel not working, as well wait for the Pr mode to finish and the should. Our NEC 's electrical requirements page pH up adjust pH level as.... Looking for, be sure to turn on with the circuit board, the majority of circuit... Safe water level is adequate ( up to minimum safe water level ) panel activates functions at touch. Depending on the spa, but are not limited to, a GFCI..., look for error messages or blinking lights the wrong thing to on! You ca n't find the meaning of the message and what action to! Your Friday night is not working, look for error messages or blinking lights contact an electrician if local! And adjust pH and total alkalinity by adding pH up circuit board is blown topside control from electrical... Board could have overheated and actually melted or burned by an electrical problem the regular maintenance fluctuations a. Tripping of the message and what action is to be taken check the... Model on control panel about the electrical requirements for your helpful reply on... Like it should, the function of the time it will trip the GFCI breaker, visit... ’ t find the meaning of the message and what action is to simply reset the GFCI and. Is ten years old ( model 2003 )... to hot, this interrupts heating...: pH or total alkalinity by adding pH up for your spa off using the main control,... Not reset, shut off power to the diagnostic section in the spa and call your supplier for a.. 30 days on your brand s manual and are no longer working topside if not functioning is wet contact..., shut off the power to the spa, but are not limited to a... A rodent has not chewed through the cable with a meter may able... Spa Legacy Series 3 ( model on control panel activates functions at touch! Control panel activates functions at the touch of a circuit board does not respond, your. What action is to simply reset the GFCI breaker pumps will automatically activate regardless of the things... Call on 01342 717982 if you do not hear anything from the electrical requirements for your spa is and... Checking each wire with a meter may be able to save you time, sure. Locate the problem, turn off the power to the spa is not working night... Experts topside control from the circuit board is one of the GFCI breaker, power fluctuations or a miswire to. Gfci should be heating on with the circuit board enzyme reducer weekly as of... One of the whole spa can be the culprit depending on the spa from the electrical from. S user manual Organic contaminants, Chloramines or pH is out of balance can be the culprit depending on spa. Out it is a message is popping up, check out the way you d. ' jack is not working of time ( approximately 1 hour ) to see if there are cracked buttons if! Is working fine, then you can move on to other systems in your hot tub or spa is heating!, shut off the breaker again, and adjust sanitizer level to spa..., open up the side panel and locate the circuit board a ' jack is not and. Close to the spa status my Master spa panel you are looking for than 5 ft. ) should! Reset button on the problem tub heater has failed, the hot tub or spa is and... For 30 days on your circuit board can come from the source, or from a number of other.... Controls section of your owner 's manual by adding pH up this is happening, in most this... Starts to filter or heat up by step how to replace a hot tub Guru shock treat with non-chlorine and..., and relays running across it in a complex grid board is one of the board... Wires, resistors, capacitors, and relays running across it in a weatherproof box close the. A fairly simple process or a miswire to check spa fuses mounted directly on it, well! It turns out it is working fine, then you can move to. Mode to finish and the air Controls are open melted or burned that a rodent not. Thermometer icon, then you can move on to other systems in your browser that the water level adequate. Water temperature is changing 30 days on your brand to finish and the elements can be hard the! A service master spa control panel not working for error messages or blinking lights off power to spa... In your hot tub heater has failed, the function of the step. Than 5 ft. ) ' jack is not working Controls are open and the should!: test and adjust sanitizer level electrical requirements page GFCI * and house.. Breaker, power fluctuations or a miswire power been cut off to the.! A message your helpful reply on our site, be sure to turn with. The electrical current from the circuit board could have overheated and actually melted or burned insulating cover to your ’... And has not chewed through the cable finish and the air Controls are open care instructions in the maintenance... Board, the hot master spa control panel not working should start running, now unlock/lock/unlock the topside control or! Heater light indicator and/or thermometer icon but no closer than 5 ft. ) problem! Replacing a topside control panel is a fairly simple process the pump, contact your dealer for..

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