We have some info here: http://www.germanclocksandgifts.com/about-cuckoo-clocks. This is usually caused by the rack that determines the correct number of cuckoos for the hour not falling into place properly. The other two are stuck. Hello, I have a cuckoo clock that my husband and I bought in the German Black Forest (2003). The chains could be resting on the floor if I let it go 12 hours with little remaining at the top. It used to “cuckoo” now it “koos”. I am striving to complete by then. Hi Christine, It sounds like it only needs to be oiled, but it should really be looked at by a repair center. If there is a night shutoff, it should be outside of the clock and very visible. Hi there, I have a question – my Oma brought me a cuckoo clock when she came for a visit. To answer your question, the problem most likely came from the dryness of being over the heater vent and maybe to a much lesser degree the climate added to it. I have had it boxed up for several years and recently decided to up it on the wall again. first. Unless something else is impeding the pendulum and extra weight is just a coincidence and not really effecting it. once at 4’o clock and 4 times in 4.30. Hello James, I have actually seen that before. Hello Meikandan, This is not something you would be able to resolve yourself. The clock still keeps time and runs normally with the exception that it no longer strikes the hours. I didn’t think to have a pro look at it (Rob can do everything).I found that the chain gear had come loose and only needed to be tightened. If the cuckoo is calling correctly and it sounds off, it is possible that the paper on the bellows needs to be replaced or repaired – although it shouldn’t on such a new clock. Hi Raja, Is it possible that it is moving the right speed now and was too slow before because it needed service? Make sure the night shut-off isn’t on. Any suggestions. Also, it should be “regula” that is on the mechanism. In that case the whole internal piece would get replaced. I’m also making assumptions on the type of clock you most likely are talking about. Trapped debris and oil residue often contribute to a wearing of the clock’s pivots and ceasing function. Is there anywhere I could find out if the weights are hung on the hooks on the chains or how are they hung on? I hope you can help me. Hi Rob, At this point I can only feel comfortable recommending having a professional look at it. For the most part, just occasional dusting. I moved the hands and put it on the right time and the minute hand went loose and just hangs there, does not move. Bernd Can I pull the chain before the 8 days? Easy Troubleshooting Guide for Your Cuckoo Clock, These are the most simplistic and basic problems faced by cuckoo clock owners, and we offer many more on our. This occurs when accidentally moving the shorter hand when setting the time initially ⦠The pendulum for our clock was lost in a move. the clock is at right time which is 9am and it chimes 5 times. Sep 29, 2013 - Cuckoo clocks are excellent timepieces. I’m not sure what are you looking at, but if its inside near the mechanism, it isn’t meant as an on/off to be used regularly. I followed all of the unpacking and hanging instructions very precisely, and just managed to get the clock to tick evenly and keep running. Hello Dennis – they usually go for about 30 seconds. If you dust it semi-regularly and treat it with a reasonable amount of delicacy, your cuckoo clock will continue to operate long into the future. my brother bought me a small cuckoo clock from Zurich, the last cuckoo it made was at 4 and it only chimed twice rather than four. The first things to try are to tug (gently) down on the weight of the stuck chain and see if there is a kink that you can free. How can this be fixed and am I damaging it by not pulling the chains on daily schedule? I think from what I’ve read so far that this probably has to be professionally fixed, and we can’t see anything obviously wrong when we open the back. 30 years ago. Further, when I open the backdoor panel and move the star shaped lever/gear the door closes but at the next half hour/hour the cuckoo again gets struck in open position. Your best bet would be to get it professionally serviced because all of these functions work together. Is there a simple way to tighten this hand. Hello Michael, There should be no special way to set the time. Would Silicone be OK? Example : However, we can’t determine how to make the cuckoo sound stop when he is sleeping. This sounds more like an issue with the lubrication on the chains or mechanism or another mechanical issue. Hi Fran, there is no logical reason for that. Any diagrams or pics showing the two wires and how they are attached? In most cases, if it did not work on the half or quarter hour the problem would effect the function on the hour as well. It is easy if you repair clocks, but not easy in general. I try many many methods that I searched from the web, I can’t make it move again. It worked fine for a few weeks. You can or may not need to ship it all the way back to Germany. I would use all of the 1500 but it probably wouldn’t matter much. I purchased it new in 1987; since then it went through a house fire. Hello, my cuckoo has started skipping chiming at 7. Hello Claude, Other than needing to adjust the pendulum if the clock is slow, none of this should be happening with a new cuckoo clock, especially a Hones. If so do I pull all three at the same time or just the one that needs it? Most problems that occur with cuckoo clocks are easy fixes that you can perform yourself. I’m trying to find someone to repair it. If that is the case, it would have been added to the side that needed more weight. Hi I cannot get the weights to start releasing themselves. Our local (and only) clock repairer wanted in excess of £200 just to look at it so I don’t want to spend all that if it cannot be repaired. Any thoughts? Usually a tug on the weight is used alleviate a kink in the chain. My first 2 questions would be, Is the pendulum an appropriate size/weight for the clock? I have a beautiful Black Forest cuckoo clock that is missing all the weights, the pendulum, and one of the three chains. In some cases, the clock’s case bottom may need to be tilted slightly to accurately and consistently produce this sound. If the music and dancers aren’t working and a night shutoff isn’t the issue then you can try to pull gently down on the weight in case there is a kink in the chain. Just recently we purchased 3 different antique clocks and I was intrigued to pull out the old cuckoo clock to see if I could get it running. You can freely move the minute hand forward as much as you need to. The best way to find out without taking it somewhere would be to attach some weight to the chain and see how it runs. Only use a small amount, as that is all that the clock requires to work efficiently, and excessive amounts of oil can cause significant damage and early failure. I have an 8 day cuckoo clock about 7 years old. Pj. The clock now chimes at ten minutes after the hour and fourth minutes after the hour. The chain and movements appear stuck. We have had our clock over 20 years, and even though it’s been regularly serviced and looks ‘new’, the gears were worn and loss of the Cuckoo bird was the first clue. The cuckoo and music sound really slow (like a record being played on slow speed). The minute I remove the light it stops everything except the time which still is keeping perfect time. If the chain is stuck that would be a good indication it needs to be serviced. To resolve this issue, moving the hour hand will be necessary. Well I was in a hurry one day and wasn’t thinking and I just started turning the minute hand and not waiting for the cuckoo to chime. I have a german cuckoo clock with two weights on it one of the weights isn’t moving is there anything I can do to repair it on my own? I have a 40 year old cuckoo clock with a Hubert Herr 8 day movement. Next move the minute hand only in a clockwise manor stopping to let the clock cuckoo until you reach the desired time if needed. PH- 080 22386917 / 080 22914732. How can one fix it. My father in law has been cleaning it up and bring it back to life. I would at least get a quote before trying to fix it yourself. Thanks. Thank you. Yes and I don’t think there is solution that can be given here that you haven’t already thought of. It is flush and plumb on the wall, does cuckoo and tells time correctly. With the help of a few different U-Tube videos I was able to put the chains back on, make a new set of bellows and oil and clean the clock. I now have to keep the clock at a slight angle of the top to the left as you look at it on the wall to keep it running. Where should this wire be hooked to, and where should it terminate? I have seen post regarding a wire that should be under the tail to cause this action, I don’t have this wire. cuckoo that belonged to my grandparents. I bought a second hand cuckoo clock. Works perfect but the hands are loose and the center dial on the hands no longer tighten the hour hand. Hours seem to be correct. I night switch arm has come off recently Was it over wound and can I fix it? This sometimes can happen when setting the clock using the minute hand. Hello Hank, that is not the standard procedure for a call on a cuckoo clock. The pendulum is the one that came with the clock. If the weights are easy to pull up then something is happening in the mechanism that would need to be investigated from the inside. Hello Atul, You should contact the manufacturer of the clock as they will have the correct parts for your model. Now, as of yesterday, it has just quit working altogether. Hi Derek – you should definitely contact who you got it from. I always try and start with the easiest, least costly possible solutions. I took it off the wall to paint and set it on the table on its back and after the paint dried, put it right back up. It probably requires a an adjustment to the music box or a wire near the music box. Hi Terri, You should probably have the clock professionally serviced. a few days ago I fogot to pull up the cones and they went to the floor, I pulled up the chains and now it chimes 2-3 min early at the 1/2 hour and house. Also, what does it do on the half hour? Unsure if she will make it at this time. Regards. , including solutions for problems with quartz cuckoo clocks, chain replacements, and bellow top maintenance. The door opens, the bird pops out, but the beak does not move. Thanks. As far as I know, nobody’s touched it except to wind it up. Hi Smita, I’m not 100% sure what you’re describing, maybe you can clarify? The pendulum won’t maintain the swing (tick). Hi Debbie, A lot of times the guy on the left will have the door open, but he doesn’t actually come out. Please. It’s possible it could need service, but the vast majority of the time the issue is that it not balanced or that the pendulum is obstructed. I would take it into a service facility. A professional would know all the places on the mechanism to hit though. Usually it’s ok to vary somewhat but if they are too heavy, like 8-day weights on a 1-day clock it can cause this. If not, then it is probably the night shutoff. I’ve added a bit more weight to it, but that didn’t fix if. You can try oiling the chain first and if there is no improvement it may need more service to reach the inner mechanism. No problems until recently we discovered no music, etc. It is level…in beat….has been cleaned and fresh clock oil. As general rule, never move the hour hand. Is there an easy way to fix this without bringing it to a repair shop? The cuckoo should call the number of times of the hour and once only on the half hour. It works great however on the hour the cuckoo only strikes once on the hour, regardless of which hour it is. There is an adjustment that needs to be made. I bought a cuckoo clock in the Black Forest this last summer. My cuckoo come out and cuckoos very fast suddenly. Hello Oliver, This is a problem inside the mechanism. The dancers never stop dancing so we removed the left weight of the three weights. It does not. Now, start the pendulum once the weights are correctly installed. We have a Black Forest cuckoo clock purchased from Germany in the 1970’s that keeps excellent time and cuckoos on the 1/2 hour and hour. We just stopped the “coo-coo” years ago because of our cats, so we never even use that chain. advise if I can correct the problem. The only simple solution I would guess for your cuckoo clock would be that the 1 weight moving is for the time and you have the cuckoo and possibly music off via the night shut-off. Hi Cheryle, Unfortunately this is likely an internal issue that would require a professional to take apart a section of the mechanism. Irregular time on these clocks is usually the result of humidity and room temperature changes. That service charge isn’t unheard of but not cheap either and the clock should be running smoothly. We have a cuckoo clock that is a family heirloom and it has started cuckooing three extra times and at 10 minutes past the hour and instead of at the bottom of the hour it cuckoos at 40 minutes past the hour. Thanks very much. Synchronising the hand position of the clock with the chimes is a job that can be done in 15 minutes or less by an adult with a minimum of tools and clockwork experience. Last Edited By Krjb Donovan. Hi Cathy, It sound like the gong hammer and the bird placement but this really requires looking in the clock to be sure. Question. Thank you for your assistance. But recently, the pendulum keep stopping every once in a while even though the weights are up. A cuckoo clock is, typically, a pendulum-regulated clock that strikes the hours with a sound like a common cuckoo's call and has an automated cuckoo bird that moves with each note. The clock I have is not working. The easy answer for pendulum would be the clock not being balanced. Hi Bob, I’m hesitant to say anything since I don’t what you have done already. That’s more than our store!To answer your question, based on the information there should be nothing to cause that especially anything minor that you wouldn’t have noticed given your long experience repairing clocks. I have a black forest clock and it the cuckoo started sounding with like a reverberating spring sound after each cuckoo. Suggestions? I just bought a carved coo coo clock with dancers. Hello Bob, It is a little hard to describe but watch cuckoo clock video #2 here. Thank you. He recently started becoming a light sleeper and wants to turn off the cuckoo sound. It would need to be closer to 1 or 3 pounds. Thank you Beth. My daughter bought me a black forest cuckoo clock on her visit to Germany. How to move the pendulam from the stem up and down for the correct time? Best Regards This section is for Weight Driven Clocks Westminster or other 15 Minute melodies not chiming the hour, on the hour. I think the needles were too brittle. If so , is there any center in Denmark( we live in Denmark of course!). The seller say that the cuckoo and time work fine but… the animation figures seem to need a “nudge” to get them to begin their activity. kindly let me know how to solve the problem. It would need to go in for professional clock repair. Any input is greatly appreciated. If it runs better with 3 then it is likely an 8-day clock and you would need a heavier weight. Thanks. Hi Su, It’s hard to diagnose like this, but probably yes. Hello Eric, Most of the time if the function can be completed with extra weight than the solution is to have the cuckoo clock oiled. Usually, chains tend to dry out when they are near a fireplace or something similar. We are the AUTHORISED SERVICE AGENTS for Cuckoo clock in BANGALORE , INDIA. The only one I know is the one in NJ that is actually the closest to you and is very qualified. If you just purchased it, you might want to contact the seller. In this instance, do not try to fix it yourself and consult a clock master. Now the cuckoo door remains open after the cuckoo sound stops. I am looking to buy a used 8 day 3-weight chalet cuckoo clock. Most clock manufacturers and repair experts recommend an annual oiling, but generally a clock can go 2 to 3 years without an oiling if performed correctly. I have an 8-day cuckoo clock but my wife and I will soon be leaving for a 2 week vacation. I’ll have to keep a diary or sorts. Turn the hour hand to the hour which the cuckoo strike was telling. On 11 and 12 am, they only coo coo 1 time. Would it be a problem or there are cuckoos that work like this? This would need to be seen by a professional clock repair center. Hello Greg, It could be a couple of different items. I carefully oiled both chains with sewing machine oil and bingo it was up running ð The cuckoo clock chimes once at forty minutes past the hour and the correct number of chimes with regard to the hour, but just ten minutes after the hour. Have you found any repairer? Hi Kimberly, I am not sure and the reason is because usually the clock has a mechanism by which the maximum number of cuckoos is 12, although sometimes it can go until the chain drops fully. Hello Hillary, you should contact the manufacturer which I assume is Lötscher if its Swiss made. This is also dependent on you having not lost any parts. Try putting the clock in a closet and see if it still happens. It might be from Hubert Herr. You can watch inside for anything obvious, but it is usually a tricky issue. There are solutions for all the ways it can be off. Usually this will be due to the clock not being flush and plumb. There would be no way to tell without investigating inside the clock. We have a Drubba Black Forrest clock with a loose hour hand. The clock just stops after 12 hours including the time? Hello, Having an exact length or weight isn’t necessary but you will need to adjust the pendulum to sync it. It still cuckoos correctly for hours but for half past hours it cuckoos twice sometimes thrice (earlier it was only once). Hi Blair, I think you are going to have it professionally repaired. It is an eight day clock with three weights. Hello Judy – I would take it here: http://avonclockshop.com/, Every thing in my clock is ok:(the peduluem,the sound ,fixing,musical) You can use the air to blow out dust, but really you need to oil the clock and a cuckoo clock expert will know just where to oil it. Do I need to pull the minute hand slightly loose and move it to the proper position? Hello Spyros, This sounds like it needs to be oiled. What can we try? It used to play only on the hour and half hour. Hi! Does that screw at the end of the gear sprocket need to be tightened? When the music door stays open I cannot close the door, it is tight and I don’t want to cause any damage. You can watch this cuckoo clock music video here, but you shouldn’t really need to do this yourself. Is this something I can fix? The wire should be attached to the side of the bellows at the top and around those loops so that when the wire moves up, so does the bellow. Here is a list of Black Forest recommended service centers. What is usually the problem here? Hi Katie, it is kind of hard to tell without seeing everything and can vary by cuckoo clock manufacturer. Hi Jeff, It should cuckoo the number of times of the hour. Hi Lesa, It could be a lot of things going on. How long are the dancers supposed to go and is there a way to get them not to continuously run until the chain runs all the way out? If you pull on the chain of the music, it will play this note and dance. The door can be easily closed with a gentle touch. Thank you. I have a clock hat does this too. There is a lever inside we call a rake that sometimes doesn’t fall into place. until it runs out of chain or does it stop on its own and continue to run? my cuckoo clock is 2 yrs old. When you are back, you can set the time and then tap the pendulum again to start it. It also sounds like the rack isn’t dropping and maybe it needs to be oiled. Just invest in some clock oil and you should be fine for years. Thanks again, Mike, Bernd Count the number of strikes or calls your clock gives at the hour. FYI,This wonderful lady fell today and broke her hip, she is presently in CCU at the hospital. One weight is for the time and the other is for the cuckoo.The cuckoo is probably the faster one. You can go to our site: There is no one near me that does clock repair. We bought a Black forest Cuckoo clock only last month in Germany and brought it back home safely in the original packaging. Suddenly, the music has begun playing slowly. Thank U for this reply. Does it cuckoo or “chime”? Now one of the weights will not move down, the chain and weight may have gotten stuck , this has never happened before. Where can this be replaced? I don’t believe the clock could be any higher on wall allowing for a longer chain! Suddenly on day my maid called me at work and said that the cucko had sounded for over 1 hour and she thought I would want to know that. We have set it on each of the settings and can only get the sound turned off for night on the “off” setting. Is there anything I can do or is it a job for a repair shop? For a cuckoo clock repair facility this is likely an easy fix. Also, if the music weight is separated from the other two weights, the music will play without problems. When you travel, or any time, you can just gently stop the pendulum. Hello Victor – IF it is supposed to do that, someone would need to adjust it. Does it still exist? 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